Skin Juice Wholesale Terms & Conditions

Definitions 

In these Terms and Conditions:
  

Approved Stockist means a stockist approved by Skin Juice to sell the Product. 

Approved Site means the approved trading address or location for a business, be this physical, digital or virtual.

Business Day means a day that is not a Saturday, Sunday or public holiday in Newcastle, New South Wales. 

Consumer means a customer of the Stockist who may purchase Skin Juice Products. 

GST has the meaning given to that term in A New Tax System (Goods and Services
Tax) 1999 (Cth). 

Intellectual Property Rights means all present and future rights to: 

(a) trademarks, trade names, domain names, logos, getup, patents, inventions, registered
and unregistered design rights, copyright, circuit layout rights, and all similar rights in any part of the world (including knowhow); and 

(b) whether rights referred to in clause 16 are obtained or enhanced by registration,
any registration of such rights, and applications and rights for any such application.

Marketing Materials includes marketing literature, posters, technical materials and user manuals (and upgrades or revisions of these materials and user manuals) and other material (including copy and imagery such as photography, illustrations, renders etc) provided to the Stockist for the purpose of marketing the Product. 

Product means any product manufactured and marketed by Skin Juice.
 

PPS Law means the Personal Property Securities Act 2009 (Cth) and the regulations made under that Act. 

PPSR means the Personal Property Securities Register established under section 147 of the PPS Law. 

Retail Price means the suggested price for any Product or Product package listed in the most recent retail price list provided by Skin Juice.

Wholesale Price means the price per item that the Stockist must pay to Skin Juice for each Product, as notified to the Stockist by Skin Juice from time to time. 

 

Appointment 

1.1 Skin Juice appoints the Stockist as an Approved Stockist and the Stockist agrees to accept the appointment and act in accordance with these Terms and Conditions. 
 

1.2 The term of this appointment will be one calendar year, commencing on the date of that these Terms and Conditions are executed by the Stockist (Term). 
 

1.3 The term will automatically renew for a further term of one calendar year, unless: 

(a)  Skin Juice provides written notice to the Stockist that the Term will not be extended; or

(b)  the appointment has been terminated (refer to clause 20). 
 

 

Approved Stockists 

2.1  Only Approved Stockists may use the Product and sell the Product to Consumers.

2.2  Approved Stockists must: 

(a)  ensure that that the Products are sold by sales representatives, trained in the use and retail of Skin Juice Products (Representatives); 
 

(b)  ensure that all Representatives adhere to the strict standards and guidelines of representation required by Skin Juice; 
 

(c)  commit to the ongoing training and continuous improvement regime as directed by Skin Juice; and 
 

(d)  only sell the Product at sites or locations approved by Skin Juice (Approved Site).

(e) immediately update or advise Skin Juice of any changes to their business that may have an impact on their status as a Skin Juice stockist such as changes to contact details, business or trading address or ownership.

 

Price

3.1  Skin Juice provides a Retail Price list that is a suggested retail price for our products
in line with the Competition and Consumer Act 2010 (Australia).

3.2  Skin Juice recommends that Approved Stockists sell the Product to Consumers at the Retail Price. The Retail Price may be updated and communicated to stockists by Skin Juice from time to time.

3.3  The Wholesale Price is only available to Approved Stockists and the Approved Contacts on that account.

3.4  The Wholesale Price may be updated and communicated to stockists by Skin Juice from time to time.

The following clauses 4, 5, 6 and 7 relate to Australian Approved Stockists. New Zealand Approved Stockists should consult clause 25.

 

Orders 

4.1  All orders for the Products must be placed directly with Skin Juice, either by email, phone or through the wholesale client portal on the Skin Juice website. 
 

4.2  Unless otherwise agreed between the parties, the minimum value for any single order after an opening order is placed is $150 including GST. 
 

4.3 A stockist must place at least one order within a 9-month period to maintain their stockist status and keep their account active. It is the duty of the stockist to advise Skin Juice of any circumstances that may impact this commitment and we will review these circumstances on an individual basis.

4.4  Skin Juice reserves the right to reject orders for any reason. 
 

4.5  A stockist must inform Skin Juice by email of any change to the provided information for the delivery of orders. Skin Juice accepts no responsibility for orders sent to any address other than that provided by the stockist in writing
. 

4.6  Whilst we have tried to display an accurate representation of your free Products, you will only receive the free Products you are eligible for, regardless of what your checkout cart displays.   

 

Payment 

5.1  Unless otherwise agreed by the parties, for each Order, the Stockist must pay: 

(a)  the Wholesale Price for the Products ordered; and 
 

(b)  the costs of delivering the Products to the Stockist’s nominated address, at the time the order is placed or within five Business Days of an invoice being issued by Skin Juice. 
 

5.2  Skin Juice is not obliged to dispatch any orders until payment has been received. 
 

5.3 Stockists may pay for orders by credit card, direct deposit, PayPal, AfterPay, or other payment method agreed between the parties in writing. 

 

GST 

6.1  Any consideration to be paid or provided for a supply made under or in connection with this agreement, unless specifically described in this agreement as GST inclusive, does not include an amount on account of GST. 
 

6.2  The Stockist must promptly pay on demand, any amount of GST stated in an invoice issued to it by Skin Juice. 
 

 

Shipping 

7.1  Orders will generally be dispatched within 3 to 5 Business Days after payment is received. 
 

7.2  In the event that an item cannot be supplied, that item will be: 

(a)  placed on backorder for up to 6 weeks; 
 

(b)  invoiced separately to the rest of the order; and 
 

(c)  shipped to the Stockist when it becomes available and payment for the invoice referred to in clause 7.2(b) is received by Skin Juice. 
 

7.3  Skin Juice may dispatch backorders at their expense or The Stockist may be required to pay additional freight charges for any items provided under clause 5.2. 
 

7.4  Skin Juice will use reasonable endeavours to ensure that orders are dispatched within the nominated time frame, however, Skin Juice takes no responsibility for delays in dispatch or delivery. 
 

7.5  Skin Juice does not support shipping products direct to clients from your wholesale account and cannot be held liable for any issues arising from doing so.

Express Shipping 

7.6  To request Express Shipping, use the comments section in Cart and then select Standard freight in Checkout. 

7.7  Additional charges may apply. This service may occasionally be unavailable. Express
service only relates to the shipping option chosen, not the time taken to process the order. 

Click and Collect 

7.8  This is a free service that allows you to collect your order from our Newcastle based warehouse; your order will not be shipped. 

7.9  When this option is selected you will be notified via email when your order is ready for collection. You can then collect the order from 81 Camfield Drive, Heatherbrae, NSW, 2324 between 8am-5pm Monday - Friday, excluding public holidays. 

7.10  Click and Collect orders will be held for 5 business days after the date they are ready for collection. If collection has not been made within this time, or an alternate collection time arranged, Skin Juice reserves the right to cancel and refund the order. If an order is cancelled the following will apply: 

a)  The order will be refunded to the same payment method used to place the order. 

b)  The customer is welcome to place the order again at their convenience, however any promotions that have lapsed during this time will no longer be available. 

7.11  If the freight option is changed from Click and Collect to a shipping service, a freight fee will apply and is payable before dispatch. 

 

Product Risk and Title 

8.1  Risk in the Product passes to the Stockist upon dispatch of the Product to the Stockist’s nominated address. 
 

8.2  Title to the Product passes to the Stockist only upon the complete payment of the Wholesale Price for each Product as set out in the relevant invoice. 
 

 

Sale to Consumers 

9.1  Stockists may only sell the Product to Consumers at the Approved Site.
 

9.2  Stockists must not sell Skin Juice Products: 

(a)  to other Stockists; 

(b)  through online stores or websites that are not their own; 

(c)  through social media platforms that are not their own; 

(d) by direct marketing or mail order; 

(e)  overseas; or 

(f)  by any other method other than directly to the Consumer at the Approved Site, 

without prior written approval from Skin Juice. 
 

9.3 Stockists are not permitted to sell professional use or sized products without prior written approval from Skin Juice.

9.4. Skin Juice will not be held liable for products or subsequent income that are sold to the Consumer by a Stockist and cannot be fulfilled due to stock deficiencies.

9.5. Skin Juice does not support or recommend the sale of samples or decanted products to customers and will not accept responsibility for any issues that arise from the practice.

9.6. Stockists are required to provide Skin Juice with a customer’s full name and email address when reporting a faulty product or reaction (refer to Returns clause 13).

  

Online Sales 

10.1  The Stockist must comply with Skin Juice’s Online Selling Best Practice. 
 

10.2  Restriction on sales for online selling. 
The business must not sell Skin Juice products;

(a) to customers outside of Australia (for Australian Stockists);
 

(b) to customers outside New Zealand (for New Zealand Stockists);

(c) through third party online sites, such as eBay or brands exclusive; 

without prior written approval from Skin Juice. 

10.3  Skin Juice is not liable for any cost associated with an Approved Stockist’s online store. This includes but is not limited to: freight, payment method surcharges, website set up fees, IT support, refunds, exchanges, sales and discounts. 
 

 

Liability for Professional Treatments + Services

11.1  It is the responsibility of the Stockists to:

(a) obtain and maintain the appropriate and relevant industry licenses and qualifications to perform facial and body treatments;

(b) ensure all employees have and maintain the relevant industry licenses and qualifications to perform facial and body treatments;

(c) review the Skin Juice product and treatment contraindications for their client before a treatment;

(d) screen for potential client allergies and review the Skin Juice product ingredient listings in line with an allergies prior to treatment.

11.2  Skin Juice recommends not using our products in conjunction with modalities such as, but not limited to, LED therapy, laser therapy, microdermabrasion, derma-planning, skin needling. Skin Juice will not be held liable for any reactions or injuries caused by these using our products in conjunction with these modalities.

11.3. Skin Juice products and treatments are designed to be used as a range exclusive of other skin care brands and we will not be held liable for reactions caused by other products and brands.

11.4. The Stockist agrees to use the products only for their intended or prescribed use and as per the usage directions and guidelines.

 

Warranties 

12.1  Skin Juice warrants that, to the best of its knowledge and belief: 

 (a)  the Products are of merchantable quality and fit for their purpose; 
 

(b)  it has the necessary rights and authority to enter into and perform its obligations under these Terms and Conditions; and 
 

(c)  sale of the Products by the Stockist will not infringe any copyright, moral right, trademark or other intellectual property right. 
 

 

Returns Policy 

13.1  Skin Juice will only accept returns if: 

(a)  there are manufacturer’s faults or defects in the Product; or 
 

(b)  Skin Juice delivers the incorrect Products to the Stockist. 
 

13.2  In order to be refunded for a Product, Stockists must: 

(a)  immediately notify Skin Juice of any defects or delivery errors; and

(b)  retain the Product in question until an outcome has been agreed; and

(c)  if requested by Skin Juice, return the affected Products to Skin Juice, at the Stockist’s cost if the return is due to a change of mind or due to negligent treatment or handling of the product. 
 

13.3  If Skin Juice accepts the return, it will deliver a replacement item or issue a credit for the products to the Stockist at Skin Juice’s cost. 
 

13.4  Skin Juice has the right to refuse replacement or credit for the Product, if it has been tampered with or the conditions in clause 13.1 have not been met. 
 

13.5 If a Return is on behalf of a Customer, the Stockist must contact Skin Juice immediately before any action is taken. Skin Juice will deal with the Customer directly to reach a resolution. Skin Juice is not obliged to reimburse a Stockist if they choose to refund, credit or exchange Product for a Customer. 

 

Product recall 

14.1  In the event of a product recall, Stockists’ must: 

(a)  maintain up-to-date and accurate customer records to enable the immediate recall of any Product; and 
 

(b)  assist Skin Juice as required, in the recall of any Product. 

 

Representation of Brand

15.1  The Stockist agrees to represent and market the Skin Juice brand and its associated
products, sub-brands and treatments in an accurate and positive manner and refrain from any promotion, representation or association that may be detrimental, false or misleading.

15.2  The Stockist agrees to comply with all presentation guidelines and instructions relating to the brands, products and treatments as indicated by Skin Juice.

15.3.  Images released by Skin Juice are to be shared as is and no changes are to be made. This means: 

• No filters or colour adjustment 

• No text added over the image 

• No logos added over the image 

15.4  Skin Juice images can not be shared with hashtags from other brands. 

15.5  Skin Juice hashtags such as #skinjuice #feedyourskin #showusyourskinjuice are only to be used on posts advertising Skin Juice products or yourself as a Skin Juice stockist. 

15.6  If the Stockist breaches its obligations under this clause 15, Skin Juice may: 

(a) contact the stockist and ask the material to be removed/altered and if this request is denied the post may be reported to Instagram/Facebook as a Copyright infringement;

(b) immediately freeze the account or revoke the Stockist appointment as an Approved Stockist; 

(c) immediately seek an interlocutory injunction to prevent further breaches. 

 

Intellectual Property 

16.1  Skin Juice retains all Intellectual Property rights held by it in relation to the Marketing Materials, images, copy and logos provided to the Stockist during the Term. 

16.2  Skin Juice grants the Stockist a royalty-free non-exclusive licence during the term, to use the Marketing Materials solely for the purpose of enabling the Stockist to sell the Product to Consumers and perform its obligations under these Terms and Conditions. 
 

16.3  During the Term, the Stockist: 

(a)  may only use Skin Juice’s Intellectual Property Rights in the manner approved by Skin Juice in its absolute discretion; and 
 

(b)  must comply with any directions given by Skin Juice concerning the use of the Skin Juice’s Intellectual Property Rights. 
 

16.4  The Stockist must: 

(a)  not use, copy, alter, photograph or represent Skin Juice’s Intellectual Property rights other than in accordance with these Terms and Conditions; 
 

(b)  not do anything or permit anything to be done which would infringe, harm, challenge, deny, question or contest the Intellectual Property Rights of Skin Juice; and 
 

(c)  inform Skin Juice immediately if it learns of any actual or threatened infringement.

16.5  If the Stockist breaches its obligations under this clause 16, Skin Juice may: 

(a) immediately freeze the account or revoke the Stockist appointment as an Approved Stockist; 

(b) immediately seek an interlocutory injunction to prevent further breaches. 

 

Promotion 

17.1  Stockists may promote Skin Juice Products in in-store promotions at Approved Sites.

17.2  Stockists must not promote to sell Skin Juice Products directly through the following channels: 

(a)  third-party discount websites or booklets; 
 

(b)  voucher websites or booklets; 
 

(c)  any other third-party discount sites, 


without written approval from Skin Juice. 

17.3  All information and resources relating to sales, promotions, new treatments and new products are strictly embargoed until the advised release date. Any information provided before this date is done to prepare for launch. Stockists must not promote or release information relating to promotions, sales or new products or treatments until the advised official release date.

 

Discount code terms and conditions

18.1  All codes provided are to be used for the intended and specified use and not to be
published or disseminated without Skin Juice’s knowledge or approval.

18.2. All codes are one use per person unless otherwise specified. Only one code can be used per order, and a code cannot be used in conjunction with any other offer. 

18.3. Skin Juice has the right to cancel or change any promotion or discount code at any time without notice and in its sole discretion. 

 

Privacy and Confidentiality 

19.1  Neither party will pass on any personal information about its customer or its business to a third party, without the other party’s written consent, unless that information is: 

(a)  required to be disclosed by law or to comply with a parties obligations under these Terms and Conditions; 
 

(b)  disclosed to a debt collection agency or other advisors for the purpose of recovering debts owed to Skin Juice; 
 

(c)  disclosed to its employees or contractors only to the extent that is reasonably necessary for Skin Juice to perform its obligations under these Terms and 

Conditions; 
 

(d)  in the public domain; 
 

(e)  required to be disclosed as part of a product recall in accordance with clause 14.

19.2  The Stockists must keep this document and its contents confidential. 

 

Termination 

20.1  Either party may terminate the Stockist appointment as an Approved Stockist by 3 weeks written notice to the other party.

20.2  Skin Juice may terminate the Stockist’s appointment if the Stockist becomes insolvent or fails to remedy a breach of these Terms and Conditions within 10 Business Days after written notice of the breach. 

 

Consequences of termination

21.1 Upon the termination of the Stockist’s appointment: 

(a) any right of action or remedy which may have accrued, or may afterwards accrue, to either party will not be prejudiced or affected; 

(b) all provisions which are, expressly or impliedly, to survive this Agreement will remain in force and in effect;

(c) and the Stockist may sell any stocks of the Product as it may have in its possession 
 or control for a period of six months after termination, after which the Stockist must at its own expense, promptly dispose of the Products and stop selling Products to Consumers. 

 

Dispute resolution 

22.1 Unless expressly provided otherwise, all disputes between Skin Juice and the Stockist in any way connected with these Terms and Conditions must be resolved in accordance with this clause 18. 

22.2  If an issue or dispute arises between the parties, in relation to these Terms and Conditions, the disputing party must give written notice to the other party specifying the nature of the dispute (Dispute Notice). 
 

22.3  Within 10 Business Days of a Dispute Notice being issued, representatives of each party must meet to resolve the dispute. 
 

22.4  If the parties cannot resolve the dispute within 10 Business Days, the dispute must be referred to expert determination in accordance with the Rules for Expert Determination or Commercial Disputes of the Institute of Arbitrators and Mediators Australia. 
 

22.5  The decision of the expert is final and binding upon the parties. 
 

 

General 

23.1  A Stockist must not assign, novate, transfer or subcontract its rights or obligations under this Agreement, without prior written consent from Skin Juice. 
 

23.2  Nothing in these terms and conditions constitutes a partnership, agency or franchise relationship between the parties. 
 

23.3  Neither party can bind the other party or contract in the name of the other party.

23.4  These terms and conditions can only be varied by a later written document executed by or on behalf of all parties.

23.5  Each party must pay its own legal costs and disbursements in connection with the negotiation, preparation, execution and carrying into effect of these Terms and Conditions.

23.6  The laws applicable in New South Wales govern this agreement. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts competent to hear appeals from those courts.

23.7  This Agreement may be executed in any number of counterparts each of which when executed by one or more of the parties constitute an original but all of which constitutes one and the same instrument. 

 

NEW ZEALAND STOCKIST TERMS & CONDITIONS 

24.1  Prices are inclusive of 15% NZ GST. Prices are shown in NZD based on Shopify’s
international currency algorithm. Skin Juice is bound by Shopify’s international transaction fees & practices. 

24.2  Orders can only be placed online through the Wholesale Hub. 

24.3  Payment can be made online via Credit Card only. 

24.4  A minimum spend of $600 AUD is required per order. 

24.5  Wholesale freight charges are calculated at checkout. All duties and import charges are paid by Skin Juice. 

24.6  Payment is required before orders will be sent to warehouse. 

24.7  To assist with delivery, please inform us each time you place an order if your business is closed during the working week or if you require specific delivery information for the courier. 

24.8  Please allow 1-2 working days before dispatch and another 6-8 working days for delivery depending on store location. Our preferred courier is DHL Express and a consignment notification will be automatically sent to the email address on file at the time of dispatch. You are able to track your parcel at any time with the code provided in this email. 

24.9  Any errors or breakages need to be reported within 7 working days of receiving your order. 

24.10 For all online stores, please note that Skin Juice and its associated brands are permitted to only be sold and shipped within New Zealand, and cannot be sold internationally without written consent. 

All stockists of Skin Juice and its associated brands will be required to agree to our full ordering and stockist terms and conditions at the time of ordering. 

 

SKIN JUICE WHOLESALE REWARDS + VIP TERMS AND CONDITIONS

Skin Juice may modify, limit or terminate the Rewards and VIP Program, the Program structure, any other feature of the Program, or these Terms and Conditions in its sole and absolute discretion at any time and in any manner without notice.

Each Member is responsible for remaining knowledgeable about the Program Terms and Conditions. Your continued participation in the Program will confirm your acceptance of such changes.

REWARDS TERMS:

- Earn one (1) Point for every Australian dollar (excluding GST, rounded down to the nearest AUD) you spend on Skin Juice products, online at sjwholesale.com.au. Spend excludes GST and shipping costs, and Points are calculated on your actual spend after any discounts, gift vouchers/gift cards.

- Points are accumulated after payment is finalized; Points accumulated on the current order cannot be redeemed until the next purchase, if eligible.

- Minimum amount of Points that can be redeemed is 1000 ($10 AUD).

- Maximum amount of Points that can be redeemed per order is 30000 ($300 AUD)

- Points can only be acquired through purchases made via sjwholesale.com.au

- Phone or email orders are not eligible for rewards points.

- Rewards can only be redeemed on purchases placed via sjwholesale.com.au

- Rewards cannot be redeemed on orders placed via phone or email.

- Rewards points expire 6 months after the date of accumulation. Once expired they can no longer be redeemed.

- Only one voucher can be redeemed per order.

- Points vouchers cannot be redeemed in conjunction with Gift Vouchers or discount codes.

- Rewards cannot be deducted from shipping costs.

- Rewards points expire 6 months after the date of accumulation. Once expired they can no longer be redeemed.

- Rewards points can be used once only. Skin Juice will not be held liable if points are not able to be redeemed for any reason.

- Skin Juice reserves the right to exclude certain items and promotions from being redeemed by using Rewards points.

- Your Rewards points balance is not transferable to anyone else and is not redeemable for cash.

- During sale periods, the maximum reward on offer may change.

- We may deduct from your Account any Points:

credited to your Account as a result of an error;

relating to a transaction that has been cancelled, reversed
or refunded;

relating to any suspected fraudulent activity.

VIP TERMS:

Stockists will automatically qualify for our VIP Program based on their annual spend in Australian Dollars.

The current spending thresholds for each tier are:

Tier 1 - $0 - $4,999.99

Tier 2 - $5,000 - $14,999.99

Tier 3 - $15,000 - $24,999.99

Tier 4 - $25,000 - $39,999.99

Tier 5 - $40,000 +

The annual spend is calculated based off your online order history, through the wholesale hub, for a calendar year i.e. 1st January – 31st December. The amount is inclusive of GST and Shipping.

Your VIP tier will be automatically updated on the 1st January, based on the prior calendar year’s spend. You will be then be eligible for this tier for 12 months.

To stay on this level before the 12 month expiry, you need to maintain the minimum spend allocated to each level before the next calendar year.

You can accumulate VIP Tier spend by making purchases online at www.sjwholesale.com.au - phone and email orders will be excluded from this total.

You must be signed into your Wholesale Account for your spend to be counted and accrued.

Spends accumulated across multiple accounts will not be eligible or considered as a qualifying spend.

We may deduct from your VIP Tier spend balance any amounts:

The benefits that members of each VIP Tier are eligible to receive are set out in the table above. These benefits are subject to change and may change at our discretion, but if we reduce the benefits that apply to the Membership Tier you are in, we will let you know by sending an email to the email address linked to your Account.

 

Redemption + Provision of VIP Perks

Earning points
See above terms relating to Rewards points.

Free Brochures

Australian Salon Stockists and Australian Stockists with Brick & Mortar stores are eligible to receive 5 x Skin Juice brochures with orders over $250. To claim these brochures, add a Brochure 5pk Bundle to your cart and add the code BROCHURES to receive them for free.

 Extended sales

Stockists eligible to extended sales as part of the VIP tier will be granted either early or extended access to sales and promotions. The exact dates and terms relating to each promotion will be communicated via email.

Any access to promotions outside of these adjusted dates and times will not be granted.

New Product Sneak Peeks & Taste Tests

New product releases will be communicated to eligible stockists either by email, direct mail or another communication channel prior to the official wholesale launch date.

Taste tests for the new product releases will be supplied as Juice Lab production samples and are provided for the express purpose of giving stockists a chance to experience the product before its release.

These samples and sneak peaks are provided in good faith and under strict privacy embargos. Any sharing of these samples or information with clients or the general public may result in your VIP status and associate perks being terminated.

Direct website link of the Store Finder

Eligible stockists will be invited to have an active link to their company’s website or nominated social account as part of their stockist details on the Skin Juice Store Finder.

Upon promotion to an eligible VIP tier, a stockist can contact Skin Juice and request their link be added to their Store Finder profile. Otherwise these links will be updated in January of the following year and remain active for 1 year.

All other stockists can still be featured but will just not have a hyperlink to their site.

Complimentary Virtual Training Session

Stockists who are eligible for a free virtual training session are invited to email hello@skinjuice.com.au to register their interest.

Training session numbers will be capped and depending on numbers, may be attended by or comprised of more than one stockist business. Stockists are only eligible to claim one complimentary training session per calendar year, regardless of VIP status promotion. Stockists will receive a discount code to redeem their free training session. To redeem, a training ticket will need to be added to cart and the corresponding discount code must be added at checkout to claim to full discount.

Training will be offered through a video conferencing system such as Zoom or Google Meet. The exact details of your training will be confirmed in communications post your expression of interest via email.

Discounted Shipping Codes

Discounted shipping codes will be provided to eligible stockists at the beginning of the calendar year (or at the VIP program commencement for the first year). These codes are unique to each stockist. Codes are valid for one use only.    

Brand Activation Budget

This budget is provided to help stockists activate the Skin Juice brand and experience in their business.

Brand activation budgets will be issued in the first operating week of January. Budgets will be awarded in line with the tier that stockists start the calendar year in (based on their previous year’s annual spend).

This budget will be provided in the form of discount codes (in increments of $50) to be redeemed at the Skin Juice wholesale website on eligible marketing and promotional items and bundles within the Marketing collection. Codes are valid until 11:59 pm 31st December of the year they are issued. Codes can be stacked, but unfortunately, we cannot refund the difference that is not spent in a transaction. Any outstanding credit may be forfeited.

 

General Information

Skin Juice reserves the right to moderate and remove Points from customers/purchases if we expect illegitimate activity.

You may terminate your Rewards and/or Loyalty membership at any time by contacting Skin Juice customer service.

If your Skin Juice Rewards or VIP membership is terminated (by you or us), all outstanding Points and any Rewards Vouchers you have redeemed will no longer be valid and will be rendered null and void.

You understand and agree by participating in the Rewards and VIP Program that we can make these changes at any time, with or without notice. We may cancel or suspend the Program or change these terms and conditions at any time. If we do, we may or may not notify you, depending on the change we make. Where Skin Juice gives you notice by email, you agree that the notice is deemed to have been provided to you on the date of the email.

Skin Juice shall not be liable to the Customer or third party for any delay or non-performance of its obligations under these Terms and Conditions arising from any cause beyond its control including, without limitation, act of God, governmental act, war, fire, flood, explosion or civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, storm or default by or act or omission of a third party provider, hosting or data centre providers or other suppliers or sub-contractors.

These terms and conditions are governed by the laws of the State of New South Wales, Australia.

 

Communications

Skin Juice will communicate with Members about marketing via mail, email and other channels, including about special Member promotions, offers and more. Skin Juice will also use these channels to communicate the Member’s tier status, notify Member of eligibility for a benefit, communicate Program changes and more.

There may be on occasion a slight delay between updates to your account and the corresponding electronic communication and Skin Juice.

Please note that even if you opt out of receiving marketing or promotional communications, we may continue to send you non-marketing or non-promotional emails, such as those about your account or our ongoing business relations.

 

Data Privacy

See Privacy Policy for information about the Company's privacy policy.