Free express shipping for AU orders $250+

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DOMESTIC SHIPPING

Standard Shipping

A $10 AUD freight charge is applied to orders for standard shipping on all deliveries within Australia.

No freight charge on AU orders valued at $60 AUD or over.

Orders are eligible for free shipping if they are over the free shipping threshold after all discounts have been applied. Purchases of e-gift cards are excluded from the order total for free shipping as they are not a shipped item.

Express Shipping

Express shipping is available for $15 AUD. Express timeframes will vary depending on your area. Only available to delivery addresses within Australia.

Express shipping is free for Australian orders of $250 or more. Purchases of e-gift cards are excluded from the order total for free shipping as they are not a shipped item.

Express shipping times vary depending on location but generally range between 1-3 business days.

We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods, etc.)

If you're not at home and Authority to Leave has not been selected, Australia Post will notify you via the AusPost app, email, or SMS. If your parcel has not been matched to your MyPost account, Australia Post will leave a card. Please note that your MyPost account settings will also override any ATL/Signature settings chosen at checkout on the Skin Juice website.

Click & Collect

PLEASE NOTE - Click & Collect is temporarily unavailable from 4:30pm AEST Monday 13th May 2024. The Click & Collect option is expected to resume from 4:30pm AEST Monday 20th May 2024. Please contact us at hello@skinjuice.com.au if you have any questions.

This is a free service that allows you to collect your order from our warehouse; your order will not be shipped.

When this option is selected you will be notified via email when your order is ready. You can then collect the order from 81 Camfield Drive, Heatherbrae, NSW, 2324 between 8am-5pm Monday- Friday, excluding Public Holidays.

Click and Collect orders will be held for 5 business days after the date they are ready for collection. If collection has not been made within this time, or a collection time arranged, Skin Juice reserves the right to cancel and refund the order.

If an order is cancelled the following will apply:
a) The order will be refunded to the same method used to place the order.
b) the customer is welcome to place the order again at their convenience, however any promotions that have lapsed during this time will no longer be available.

If the freight option is changed from Click and Collect to a shipping service, a freight fee may apply and is payable before dispatch.

NEW ZEALAND SHIPPING

Standard Shipping

A $15 AUD freight charge is applied to orders for standard shipping on all deliveries within New Zealand.

No freight charge on NZ orders valued at $60 AUD or over.

Orders are eligible for free shipping if they are over the free shipping threshold after all discounts have been applied. Purchases of e-gift cards are excluded from the order total for free shipping as they are not a shipped item.

NOTE: You may be charged additional import or customs charges on your order. We are not able to control, estimate or collect any applicable fees and these charges are the responsibility of the person receiving the parcel, and are not included in the cost of delivery.

UNITED STATES OF AMERICA SHIPPING

Standard Shipping

A $20 AUD freight charge is applied to orders for standard shipping on all deliveries within the United States of America.

No freight charge on USA orders valued at $200 AUD or over.

Orders are eligible for free shipping if they are over the free shipping threshold after all discounts have been applied. Purchases of e-gift cards are excluded from the order total for free shipping as they are not a shipped item.

NOTE: Orders that are designated for international shipping outside of Australia may be subjected to taxes, customs duties and other fees by the destination country. The recipient is responsible for these fees. If the purchaser refuses a shipment, they are responsible for any import fees incurred, cost of returning the shipment and the original shipping charges. This amount will be deducted from the merchandise refund.

INTERNATIONAL SHIPPING (excluding NZ + USA)

A $20 AUD freight charge is applied on all International orders. Please note International shipping is not included in our free shipping offer or express shipping offer.

Orders that are designated for international shipping outside of Australia may be subjected to taxes, customs duties and other fees by the destination country. The recipient is responsible for these fees. If the purchaser refuses a shipment, they are responsible for any import fees incurred, cost of returning the shipment and the original shipping charges. This amount will be deducted from the merchandise refund.

SHIPPING FAQS

How can I track my order?

Once your order has been shipped you will receive an email notification that will include a tracking code and estimated delivery date.

How long will my order take?

Orders are dispatched Monday to Friday within 1-2 days after your order has been placed and paid for. Standard Shipping within Australia ranges between approx. 1-9 business days, depending on location. Express Shipping within Australia ranges between approx. 1-3 business days, depending on location.

What to do if you have entered the incorrect address?

Please email hello@skinjuice.com.au as soon as possible, quoting your order number. If your order has already entered the dispatch process, unfortunately, it cannot be changed or cancelled.

All postage and handling prices above are AUD unless otherwise stated.

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Star Quencher's lightweight formula provides a big burst of juicy hydration without the heavy feeling. This means it provides all-day protection while also allowing your skin to breathe.
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Perfect for sensitive skin types, this gentle day moisturiser will to help ease irritation, leaving the skin cool and calm.

Shop 50ml and 15ml Mini Squeeze Star Quencher today - link in bio.

Need some help with your skincare routine?

We'd love to help! Tell us what you would like to know and someone from our team will get in contact.

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Sensitivity explained:

Sensitivity in skin doesn't always present as obviously red, inflamed or irritated skin.

When sensitive skin is balanced, the outer layer of our skin (called the lipid barrier) is intact, and inflammation and irritation should all be under control. If it becomes compromised that's when we notice changes - like redness, tight skin, shiny skin, excess oil or breakouts.

These changes are a consequence of the sensitivity. For example, your skin may have been stripped of its natural protective oils which then in turn causes it to produce more oil and lead to breakouts.

By treating the sensitivity first and working to get the skin balanced your skin function improves and a lot of these other signs such as breakouts start to reduce in appearance as well.

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Use the code ROUTINE15 to receive 15% off your order

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Skin Juice acknowledges the Traditional Owners of the land, and recognise their continuing connection to land, waters and culture. We pay our respects to Elders past, present and emerging.