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Returns

RETURNS POLICY

Please email us at hello@skinjuice.com.au if you are not satisfied with your products so that we can resolve any issues.

You may be required to return the product, provide proof of purchase and the business name from which you purchased the product.

When returning product please ensure the product is in the original packaging. Products need to be sent back to Skin Juice in a post box, not a satchel, with sufficient packaging to ensure the product is not damaged during shipment. If products are returned damaged, you may not be eligible for a refund or exchange.

We recommend that you return the product via registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit.

Please send to:

Skin Juice

4 Elwell Close

Beresfield NSW 2322

Australia

Please note that all claims will be honoured at the discretion of Skin Juice.

Refunds will be processed via the same payment method that you originally paid for your order upon receipt of the returned products. Please note that refunds cannot be processed to expired credit cards.

The total value of the refund will equal the payment made for the goods purchased, excluding freight and any other relevant fees, including Customs or Import fees, if any. Please note, the value of the returned item may change due to any promotions or discounts applied to the order including but not limited to shipping discounts. We will do our best to process returns within 5 business days of receipt and a reimbursement will be issued in the original form of payment.

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A delicious duo of drinks for your bestie. You've got your best friend's back, so why not show her you also have her face covered.
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Our Hyper Hydration bundle is currently 10% off and is sure to satisfy thirsty skin and help bring back the bounce and a youthful dewy glow.
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She can bask in the glory of having healthy and hydrated skin. You can bask in the glory of providing it.

Need some help with your skincare routine?

We'd love to help! Tell us what you would like to know and someone from our team will get in contact.

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Sensitivity explained:

Sensitivity in skin doesn't always present as obviously red, inflamed or irritated skin.

When sensitive skin is balanced, the outer layer of our skin (called the lipid barrier) is intact, and inflammation and irritation should all be under control. If it becomes compromised that's when we notice changes - like redness, tight skin, shiny skin, excess oil or breakouts.

These changes are a consequence of the sensitivity. For example, your skin may have been stripped of its natural protective oils which then in turn causes it to produce more oil and lead to breakouts.

By treating the sensitivity first and working to get the skin balanced your skin function improves and a lot of these other signs such as breakouts start to reduce in appearance as well.

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